Frequently Asked Questions

NUMB'D is a professional-grade topical anaesthetic cream designed to temporarily numb the skin before painful procedures. Our formula contains lidocaine and prilocaine, the gold standard in topical numbing agents.

When applied to the skin, NUMB'D penetrates the outer layer and blocks nerve signals in the area, significantly reducing pain sensation. This makes it ideal for:

• Tattoo sessions – Reduce discomfort during long sessions
• Laser treatments – Hair removal, tattoo removal, skin resurfacing
• Cosmetic procedures – Microblading, microneedling, dermal fillers
• Medical procedures – Blood draws, injections, minor surgeries
• Piercings – Body and ear piercings

NUMB'D offers a range of professional numbing solutions:

• NUMB'D Original Cream (30g) – Our signature formula, perfect for individual use
• NUMB'D Pro Cream (100g) – Professional-size jar ideal for studios and clinics
• NUMB'D Gel Formula – Water-based gel for pre-laser treatments and sensitive areas
• NUMB'D Spray – Quick-application spray for touch-ups during sessions
• NUMB'D Studio Kit – Complete professional kit including cream, barrier film, and aftercare

NUMB'D provides effective numbing for approximately 2-4 hours after proper application, depending on:

• Application time – Longer pre-application (45-60 mins) provides longer-lasting effects
• Skin thickness – Thinner skin areas numb faster and may wear off sooner
• Individual metabolism – Everyone processes anaesthetics differently
• Procedure type – Broken skin allows for reapplication of secondary products

NUMB'D is formulated for most skin types, including sensitive skin. Our formula is dermatologically tested, paraben-free, non-greasy, and pH balanced.

We recommend a patch test 24 hours before your procedure. Do not use if you have allergies to lidocaine or prilocaine, broken/infected skin, or are pregnant/breastfeeding without consulting a doctor.

NUMB'D is proudly manufactured in the United Kingdom in our GMP-certified facility. Every batch undergoes rigorous testing for active ingredient accuracy, microbial contamination, pH levels, and consistency.

For optimal results:

• Step 1: Clean the area with soap and water, dry thoroughly
• Step 2: Apply a thick layer (1-2mm) – don't rub it in
• Step 3: Cover with plastic cling film
• Step 4: Wait 45-60 minutes
• Step 5: Remove and wipe clean before procedure

Pro tip: Apply in a warm environment for better absorption.

Yes! Apply 60-90 minutes before your appointment time, keep the cling film on during travel, and your artist will remove it upon arrival. Always check with your practitioner first as some prefer to apply it themselves.

On intact skin: Our original cream is for intact skin only.

On broken skin: Use NUMB'D Spray or Secondary Gel – specifically formulated for mid-session application on broken skin, providing relief within 2-3 minutes.

When used correctly, NUMB'D does not affect ink absorption or tattoo quality. Always remove ALL cream residue and clean the skin thoroughly before tattooing begins. Thousands of professional artists worldwide use and recommend NUMB'D.

Excellent results: Inner arm, wrist, ribs, feet, ankles, neck, inner thigh

Good results: Outer arm, shoulders, back, chest, calves

Extra attention needed: Hands, fingers, elbows, knees, scalp

Do not apply to: Eyes, mucous membranes, open wounds, infected skin

UK Standard: 2-3 working days (free over £30)

UK Express: Next working day (order before 2pm)

Europe: 5-7 working days

International: 7-14 working days

Yes, we ship worldwide! Costs are calculated at checkout. International orders may be subject to customs duties and import taxes (customer responsibility). Please check local regulations on importing numbing products.

Yes! You'll receive an email with tracking information once dispatched. You can also track via your account or contact support@numbd.com for assistance.

Unopened products: Full refund within 30 days

Opened products: Cannot be returned due to hygiene regulations (unless faulty)

Faulty items: Full refund or replacement – contact within 7 days

Yes! Trade accounts get discounted pricing, bulk discounts, priority shipping, and marketing materials. Orders of 10+ units qualify. Email trade@numbd.com for details.

Lidocaine (4%) – Fast-acting local anaesthetic

Prilocaine (2%) – Works synergistically for enhanced, longer-lasting numbing

Inactive: Purified water, carbomer, glycerin, polysorbate 80, sodium hydroxide. Paraben-free and fragrance-free.

Yes, when used as directed. Our products are GMP-certified, dermatologically tested, and used by thousands worldwide.

Guidelines: Don't exceed recommended areas/times, avoid broken or infected skin, keep away from eyes, store away from children, discontinue if adverse reaction occurs.

Common (mild/temporary): Skin whitening or redness, mild tingling, slight swelling

Rare: Allergic reaction (seek immediate medical attention), dizziness if applied over large areas

Always perform a patch test and follow application guidelines.

Consult your doctor or midwife before use. While topical anaesthetics are generally low-risk on small areas, research during pregnancy is limited. Many practitioners advise waiting until after pregnancy and breastfeeding for tattoos or cosmetic procedures.

24 months from manufacture when stored at room temperature (15-25°C), away from sunlight, with cap tightly closed. Do not freeze. Check expiry date on packaging.